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Certificates included
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E-Commerce, Category- und Webshop-Management

Du lernst, wie du Online-Shops strategisch managst und mit gezielten Category- und E-Commerce-Strategien Kunden überzeugst und Umsätze steigerst.

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The learning experience of the future for the skills of tomorrow

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Learn your way

Tailor your professional development with videos, practical exercises, group sessions, or 1-to-1 coaching.

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Learn with excellent support

It is normal to have questions. With our award-winning educational support, you will get answers whenever you need them.

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Learn from the best experts

You will learn exclusively from trainers who apply their knowledge in the industry every day.

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Learn only relevant content

Your individual learning experience takes your prior knowledge and experience into account.

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Learn your way

Tailor your professional development with videos, practical exercises, group work, or 1-to-1 sessions.

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Learn with excellent support

It is normal to have questions. With our award-winning educational support, you will get answers whenever you need them.

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Learn from the best experts

You will learn exclusively from trainers who apply their knowledge in the industry every day.

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Learn only new content

Your individual learning experience takes your prior knowledge and experience into account.

Hände tippen auf einer Laptop-Tastatur, auf dem Bildschirm sind ein Kreisdiagramm und ein Balkendiagramm zu sehen.
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Certificates included
for all intermediate modules

E-Commerce, Category- und Webshop-Management

Du lernst, wie du Online-Shops strategisch managst und mit gezielten Category- und E-Commerce-Strategien Kunden überzeugst und Umsätze steigerst.

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The training course at a glance

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Certificates

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Intermediate certificates for each module

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Online courses

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Interactive group courses

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Locations

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Remote

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In-person at over 60 locations

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Upon completion

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Job search support

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Free application coaching

Requirements

  • Abgeschlossene Ausbildung und/oder abgeschlossenes Studium oder ersatzweise min. dreijährige Berufserfahrung in einem relevanten Bereich.
  • Deutschkenntnisse auf Niveau B2
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The learning experience 
for your future career

Apply for training
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Learn flexibly at 
your own pace

Fit your professional development around your daily life. Customise it with videos, practical exercises, group sessions, or 1-to-1 coaching.

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company

Despite all the flexibility, you are not alone. You have plenty of opportunities to connect with others and can contact our award-winning educational support team at any time if you have questions.

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Learn the latest content from
the industry

You will learn exclusively from trainers who apply their knowledge to real-world projects every day.

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Get help with your job search

Through exclusive partnerships with recruitment agencies and application coaching, you have the best chance of being invited to interviews.

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Learn the way you want

Tailor your professional development with videos, practical exercises, group sessions, or 1-to-1 coaching.

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Learn with excellent support

It’s normal to have questions. With our award-winning educational support, you can get answers whenever you need them.

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Learn from the best
experts

You will learn exclusively from trainers who apply their knowledge in the industry every day.

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Learn only the latest content

Your individual learning experience takes your prior knowledge & experience into account.

What you will learn

In der 24-wöchigen Weiterbildung E-Commerce, Category- und Webshop-Management bekommst du fundiertes Know-how zu Online-Shop-Strategien, Marktanalysen und Customer Journey-Optimierung. Du vertiefst Skills in Content Marketing, Conversion-Optimierung und Customer Experience Management sowie in Tools wie Google Ads, Analytics und SEO. Ergänzt werden die Inhalte durch praktisches WordPress- und Category-Management. Am Ende gestaltest du eigenständig überzeugende Webshops und setzt datenbasierte Marketingmaßnahmen effektiv um.

Content Marketing

 

  • Entwicklung ganzheitlicher Content-Strategien
  • Storytelling und überzeugende Schreibtechniken
  • Einsatz von KI, Automatisierung und Personalisierung
  • Content-Distribution und Promotion
  • Erfolgsmessung mit KPIs und Analyse-Tools

Conversion Optimization Certification Exam

 

  • Partnerzusammenarbeit zur Entwicklung nutzerzentrierter Strategien
  • Wichtige Faktoren der Conversion-Optimierung
  • Optimierung mobiler Nutzererlebnisse
  • Best Practices für personalisierte Nutzererfahrungen
  • Bewertung der User Experience entlang der Customer Journey

Customer Experience Management

 

  • Integration von Cloudcomputing und KI in die CX
  • Omnichannel-Management mit Tools wie Charles und HubSpot
  • Messung und Management mit CX-Metriken und KPIs
  • Bedeutung und Einsatz von CRM-Systemen
  • Kundendatenanalyse und Bedürfniserkennung

E-Commerce

 

  • Durchführung von Markt- und Wettbewerbsanalysen
  • Entwicklung mit dem Business Model Canvas
  • Retourenmanagement und Zielsysteme
  • KI-basierte Erstellung von Onlineshops
  • Strategische Planung mit relevanten Kennzahlen

Google Ads

 

  • Budgetplanung und Gebotsstrategien
  • Keyword-Recherche und Match-Typen
  • Erstellung effektiver Google Ads Anzeigen
  • Conversion-Tracking und Google Analytics Integration
  • Remarketing und Zielgruppenansprache

Google Analytics Certification

 

  • Einrichtung und Verwaltung einer GA4-Property
  • Erfassung und Analyse relevanter Geschäftsdaten
  • Anwendung wichtiger Messwerte und KPIs
  • Optimierung von Online-Marketingstrategien durch Insights
  • Nutzung von Reporting-Tools für datengetriebene Entscheidungen

Marketing Management

 

  • Ziele und Aufgaben der Marktforschung
  • Entwicklung von Marketingstrategien und Positionierung
  • Preisstrategien und Preisfestlegung
  • Customer Relationship Management
  • Mobile-Marketing und Social Media-Kommunikation

SEO

 

  • Einführung in SEO und Ziele
  • Keywordrecherche und -eigenschaften
  • Onpage- und Offpage-Optimierungen
  • Einsatz von KI im SEO
  • Monitoring und Tracking von KPIs

WordPress

 

  • Installation und Konfiguration von Themes
  • Arbeiten mit Gutenberg-Editor und Blocksystem
  • Plugin-Management und Automatisierungen
  • Erstellung von Online-Shops mit WooCommerce
  • Benutzerverwaltung und Sicherheit

How you will learn

Learn using interactive formats that
prepare you for your career

Everyone learns differently. Your learning experience at velpTEC combines various learning formats to be both varied and educationally sound. 

Everyone learns differently. That is why your learning experience at velpTEC combines various learning formats to be both varied and educationally sound. 

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Adapt your learning content to your prior knowledge

Learn new things instead of repeating old ones – you can swap out the content of your training if you already have prior knowledge.

Prerequisites apply to this course
  • Abgeschlossene Ausbildung und/oder abgeschlossenes Studium oder ersatzweise min. dreijährige Berufserfahrung in einem relevanten Bereich.
  • Deutschkenntnisse auf Niveau B2

Learn new things instead of repeating old ones

Your prior knowledge counts – the training content is individually adapted to you.

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Creation of a bespoke curriculum
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Incorporating your CV and career milestones
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Teaching of basic and expert knowledge – tailored to your current level

Your trainers for the area

We are highly rated on Trustpilot

Thanks to velpTEC, I am experiencing outstanding professional developmentthat fits seamlessly into my daily work routine. I am supported by instructors who provide expert guidance along my journey.

‍

Anita Böschen

The training at velpTEC impressed me with the relevance and up-to-date nature of its content, which prepared me exceptionally well for my future role as a personnel developer.

‍

Silke Barth

I took a data science course at VelpTEC and am very satisfied with the entire experience. The quality of the learning materials was up-to-date and practical, which helped me to understand and apply the content effectively.

Majid

I was able to learn a lot of new things that are now really helping me in my new job. It is also very helpful that so many practical examples are shown and worked through, such as case studies from real marketing agencies.

Ute K.

Sometimes I spoke with an instructor multiple times in a single day during a course, and they even provided me with tips and materials for the future. I think this on-demand concept is fantastic. It’s like Netflix for professional development.

Sebo Hein

The remote concept is great. It allows for a good work-life balance. It is also very well implemented, with daily group chats and workshops.

‍

Markus Lehmeier

I learned a lot, and the technology provided worked perfectly. One advantage of the online course was the flexible scheduling. The staff and instructors were very friendly.

Nes Si

The onboarding for JavaScript was excellent, and I also really enjoyed diving into the complex topics of AI—especially training neural networks.

Sebastian R.

The training content was highly relevant and up-to-date, allowing me to expand my knowledge in a targeted way and apply it directly to my daily work. 

Ralf Falco Leyva

My experience with velpTEC edutainment was consistently excellent and very positive. I would give both their content offerings and their customer support 5 stars.

Andrea Frydrychowski

The focus on learning by doing was a perfect fit for me, and the support team was always there whenever I needed help or had questions. 

Silke

 The instructors were always available to answer questions—friendly, patient, and incredibly helpful. I felt very well supported throughout.

Vaida

What our alumni say about velpTEC:

The remote concept is great. It allows for a good work-life balance. It is also very well implemented, with daily group chats and workshops.

‍

Markus Lehmeier

The trainers and instructors were incredibly friendly, dedicated, and always supportive—I could even ask them about my personal design projects, and they provided me with very helpful feedback.

Claudia Brenner

Sometimes I spoke with an instructor multiple times in a single day during a course, and they even provided me with tips and materials for the future. I think this on-demand concept is fantastic. It’s like Netflix for professional development.

Sebo Hein

Get help whenever you need it.

Some topics are easier than others – that’s all part of learning. To help you make progress with challenging subjects, our award-winning educational support is always by your side.

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Our educational support is ranked in the top 500 best customer services in Germany
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Your career success is our goal

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Strong partnerships with
recruitment agencies

velpTEC cooperates with well-known recruitment agencies that will put you forward to their clients once you have completed your further training.

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1-to-1 coaching for
your application

In this 1-to-1 coaching, you will learn what HR managers look for. You will prepare for job interviews and salary negotiations.

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First impressions count. Your trainers will help you put the finishing touches to your application documents.

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Learn through constant exchange with others

You have plenty of opportunities to share ideas and ask questions – whether in group discussions, the virtual learning space, one-to-one conversations, or workshops.

You also have unlimited access to our award-winning educational support if you ever need quick assistance.

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Our educational support is ranked in the
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Find your dream job faster
with our support

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Exclusive partnerships with
recruitment agencies

After you graduate, our partners will proactively put you forward to well-known companies.

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1-to-1 coaching for
your application

You will learn exactly what HR managers look for in job interviews and salary negotiations.

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CV and cover letter
optimisation

First impressions count. Your trainers will help you put the finishing touches to your application documents.

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Starting your learning journey

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1. Apply for further training

Find a topic you're passionate about and apply for further training at velpTEC today.

2. Get advice on funding

Our experts will show you how to get the best possible funding for your further training.

3. Your individual offer

Start your learning journey and gain valuable skills in future-oriented topics. Take the next step in your career.

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The start of your learning journey

1. Apply for further training

Find a topic you're passionate about and apply for further training at velpTEC today.

2. Get advice on funding

Our experts will show you how to get the best possible funding for your further training.

3. Your individual offer

Start your learning journey and gain valuable skills in future-oriented topics. Take the next step in your career.

Do you have any questions?

Do you have any questions about your application or want to know more about us? No problem! If you can't find the answer to your question in our FAQs, simply send us an email with your query.

How much time do I need to invest in a training program?

‍

The duration varies significantly, ensuring you can always find a training program that aligns with your goals. For a quick start, our Customer Experience Manager course takes about 3 months. Programs such as Social Content Creator or Social Media Manager each take approximately 6 months. For deeper specialization, options like the Online Marketing Manager course, which lasts about 8 months, or the Growth Marketing Manager program, at around 7 months, are ideal.

Why are marketing and growth so critical for businesses?

‍

Today, companies are in a constant race for visibility, relevance, and trust. Marketing is no longer just a promotional tool; it is the foundation for sustainable growth. By analyzing data, understanding customer behavior, and deploying targeted communication, you give organizations a clear competitive edge. Whether in e-commerce, brand management, or digital content, your expertise ensures that companies can tap into new markets, launch products successfully, and cultivate long-term relationships.

What topics will I cover in Marketing & Growth?

‍

Our core focus areas range from the conceptualization and implementation of digital campaigns and data analysis to the automation of marketing processes. You will engage with content strategies, SEO and SEM, social media marketing, e-commerce, and customer experience. Additionally, you will learn how to model and optimize customer journeys and how growth hacking methods can accelerate market entry. Through practical assignments, case studies, and the use of current tools, you will not only understand the theory but also be able to apply your skills to real-world projects.

What career opportunities are available to me after completing further training in Marketing and Growth?

‍

The Marketing and Growth field introduces you to career paths that are more vital than ever in the digital economy. Depending on your focus, you can pursue opportunities as an Online Marketing Manager, Growth Marketing Manager, Social Media Manager, or Marketing Automation Specialist. Roles such as Digital Content Developer or Customer Journey Mapping Expert are also in high demand, as companies look to go beyond simply reaching their customers and focus on building long-term loyalty.

Marketing & Growth: Detailed training program description

Marketing & Growth - training for the future

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Key highlights at a glance

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  • Practical success for the future: Training from velpTEC can be applied immediately in your daily work and prepares you for current and future trends.
  • Career advancement through expertise: Content on channel management, digital content creation, and marketing automation to improve your job market prospects.
    ‍

Performance Marketing: The growth engine of the digital age

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Performance marketing is now the heart of modern digital strategies. 

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The focus: 

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  • Making results like reach, leads, and revenue measurable 
  • and continuously optimizing them. 

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In our marketing training courses, you will learn how to 

‍

  • run targeted ads, 
  • manage the customer journey, 
  • and use data-driven analysis for continuous improvement. 

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This combination of analytical thinking, creativity, and software proficiency is the key to digital growth.

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Entry-level positions in this field are diverse. Growth marketing, for example, works in 

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  • interdisciplinary teams, 
  • identifies growth levers, 
  • and experiments with new strategies. 

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Crucial traits include the courage to embrace change and a commitment to working in a data-driven way.

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Your entry opportunities in online marketing

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With comprehensive online marketing training, a compact program, or a career change into channel management – a practical understanding of digital channels and budget management is essential. Modern programs teach not only technical expertise but also the ability to actively shape market changes.

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Online marketing training courses allow you to gain skills in 

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  • social media, 
  • SEO, 
  • content creation, 
  • and analysis tools flexibly and from anywhere. 

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This is an ideal opportunity, especially for working professionals or those looking to change careers, to build future-proof expertise.

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Training programs at a glance

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Channel Manager

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  • Key topics: Sales, Omnichannel, CRM, SEO, Social Media
  • Target audience: Professionals, career changers, sales-oriented individuals
  • Key features: Up to 100% funding available, lifetime access, flexible models

Digital Content Creator

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  • Key topics: Media design, storytelling, social media management
  • Target audience: Beginners, marketing enthusiasts
  • Key features: Practical projects, individual support, flexible enrollment

Marketing Automation Specialist

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  • Key topics: AI, automation, data science, Google Ads, SEO
  • Target audience: Professionals, marketing experts, career changers
  • Key features: AI and data-driven focus, workshops, lifetime access

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How to go from beginner to pro

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With practice-based marketing measures, you will learn to apply methods immediately in your professional life – from the initial customer journey analysis to the design of high-performance campaigns. 

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Some of the most important topics include:

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  • Modern marketing strategies, target-group-oriented communication, and social media
  • In-depth analysis of target groups and both creative and data-driven content development
  • Implementation of budget management, automation, and the use of digital tools

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With further training from velpTEC as a Channel Manager you will acquire qualifications that strengthen your digital skills and can improve your chances for new career opportunities.

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From channel to management: The next level in marketing

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Those who specialize can use online marketing manager training courses to acquire qualifications for targeted leadership roles. The focus is on 

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  • Trend assessment, 
  • Process automation 
  • and leadership skills for digital transformation. 

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Workshops, a self-paced learning approach, and a blend of theory and practice are specifically designed to support your professional development in the field of digitalization.

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Social Media & Growth Marketing 

Social media and growth marketing can have a positive impact on visibility and reach for businesses. 

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With social media training, such as becoming a digital content creator, you will learn how to develop cross-platform campaigns and build user relationships. The Growth Marketing focus is on identifying new growth opportunities through creative experimentation, data analysis, and AI-powered testing.

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You receive targeted, personalized support in a hybrid format. Practical training programs like the Marketing Automation Specialist offer support for self-directed learning through workshops and coaching, helping to advance your professional development in the digital space.

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FAQ

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What is the difference between performance marketing training and traditional marketing training?

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Performance marketing training focuses on measurable digital processes and results-oriented tools, rather than broad foundational knowledge.

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Why is growth marketing relevant for the future?

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Creative and data-driven strategies supported by AI allow for flexible adaptation to market trends and the identification of new growth opportunities.

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How flexible are online training programs?

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They offer maximum independence, flexible start dates, and direct practical relevance—with personal mentoring included at velpTEC.

How do I proceed if I want to start further training as a category manager?

‍

Category Manager – Your Career in Procurement

As a Category Manager you will manage a clearly defined product category holistically – from assortment design, pricing strategy, and promotions to placement and market performance.

 

The role is defined by reliable collaboration between procurement, marketing, sales, and e-commerce. In many companies, this means you hold direct responsibility for the revenue and profitability of "your" category.

 

Start your career path now! 

 

Course content at a glance

  • Online marketing and e-commerce strategies for growth planning

  • Customer journey, user experience, and conversion-oriented assortment and content optimization

  • Marketing management and CRM for targeted activation and customer retention

  • Token-gated commerce as a modern approach to exclusivity, communities, and new business models

  • Procurement strategies, supplier management, and negotiation fundamentals for stable sourcing

  • Cost optimization along the supply chain, including risk and availability management

  • Market analysis and segmentation to identify potential, trends, and target audience clusters

  • Digital technologies, cloud, and AI for data-driven decision-making, forecasting, and performance analysis

  • Prompting techniques for faster analysis, better briefings, content variations, and decision-making foundations

  • Practical integration of retail, purchasing, marketing, and technology for holistic category management

What is a category manager and why is this role so important?

 

As a category manager, you hold an entire product category together. You 

 

  • negotiate terms, for example, 
  • plan promotions, 
  • coordinate shelf and online shop placements, 
  • and ensure that the category is logically structured, easy to navigate, and attractive for customers. 

 

This is precisely why category management is considered a key lever for revenue, margins, and the customer experience. Categories are managed like "mini-businesses" that are continuously optimized using data on figures, customer behavior, and market trends.

 

The following table provides an overview of most tasks performed by a category manager:

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Performance analysis

  • Evaluate sales figures, margins, inventory, and trends
  • Identify areas for action and derive measures

Assortment strategy

  • Define and continuously optimize assortment goals
  • Add, vary, or delist products

Manage assortment

  • Plan category breadth and depth
  • Develop variants and private labels where applicable

Pricing strategy

  • Define pricing logic
  • Manage promotions and discounts
  • Analyze price impact

Promotions & campaigns

  • Plan promotions in collaboration with marketing and sales
  • Coordinate content and timing

Placement & presentation

  • Optimize shelf and floor space concepts
  • Improve online category pages
  • Increase visibility

Supplier management

  • Select and evaluate suppliers
  • Negotiate terms
  • Strategically develop collaboration

Availability & forecast

  • Plan quantities
  • Align forecasts
  • Ensure availability in collaboration with logistics

Customer data & insights

  • Analyze and interpret customer data
  • Derive assortment and experience optimizations

Competitor monitoring

  • Monitor competitor prices, assortments, and promotions
  • Evaluate market changes and react

Business cases & reporting

  • Evaluate profitability
  • Provide well-founded justification for decisions
  • Create management updates

Projects & rollouts

  • Coordinate product range changes, launches, or relaunches
  • Ensure cross-departmental alignment

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Find out more now!

 

Your career and specializations in category management

 

You start as a Junior Category Manager focusing primarily on data, then move on to roles such as Assistant Category Manager, Category Sales Manager managing a category with P&L responsibility, and can later advance into leadership as a Senior Category Manager or highly specialized roles such as International Category Manager .

 

The better you master your channel, product group, or strategy, the greater your scope for influence and responsibility will be. 

 

Career path in category management

 

  • Start as a Junior Category Manager or Assistant
  • Development into a Category Manager
  • Advancement to Senior Category Manager
  • Step into lead, head, or director roles

Potential specializations

  • Brick-and-mortar category management
  • E-commerce and omnichannel category management
  • Product category and industry focus
  • Manufacturer-side category management


Checklist: How to successfully start your career as a category manager

 

Category managers operate at the intersection of data, products, and customer experience. The following checklist will help you assess whether this role aligns with your interests and strengths :

 

  • Are you interested in retail, products, and assortment design—in other words, how "your" product category is presented on the shelf or in the online shop?

  • Do you enjoy working with numbers, analyzing key performance indicators, and using them to make concrete decisions regarding assortment, pricing, and promotions?

  • Can you imagine working closely with purchasing, marketing, sales, e-commerce, and logistics to collectively improve category performance?

  • Are you ready to take responsibility for revenue, margins, and product availability, and to justify your decisions with data-driven insights?

  • Are you interested in digital topics such as e-commerce strategies, the customer journey, online marketing, and the use of modern planning and management tools?

  • Do you enjoy keeping a constant eye on trends, competitors, and new products to actively drive the development of your category?

Find out more about your dream job here!

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Future prospects and salary in Category Management

 

Category management is one of the most stable and forward-looking roles in retail and e-commerce. Your role as a category manager is becoming increasingly important as product ranges are managed more data-driven, omnichannel models grow, and margins require active management. 

 

Category managers combine market insight, analytical skills, and strategic management, and exactly this combination is in high demandin times of price pressure, platform economics, and changing consumer behavior. 

 

This naturally also impacts your salary:

 

  • Entry-level: approx. 50,000 euros gross/year
  • Professional: approx. 75,000 euros gross/year, depending on category, responsibility, and company size
  • Senior: approx. 90,000 euros gross/year, often with budget and revenue responsibility

 

✔️ 10,000+ open positions

✔️ 50,000+ annual gross salary

✔️ Stable career field with strong growth

 

Category Manager training at velpTEC

 

The Category Manager training program at velpTEC follows a learning conceptthat is focused on your goals. You will receive a personalized learning paththat is tailored to your prior knowledge and learning style.

 

You can learn online with 24/7 access, visit a location near you whenever you like, or simply combine both. Furthermore, you can choose to study full-time or part-time. 

 

Throughout the entire process, we support you with expert guidance and are always here for you. Even after you finish, we are happy to remain your primary point of contact.

 

You can also look forward to a high degree of practical relevance and top-tier quality standards. The curriculum for the Commercial Assistant (m/f/d) training program is designed to let you apply your knowledge directly through workshops, case studies, and projects. 

 

Future-oriented topics such as artificial intelligence, big data, blockchain, sustainability and green tech are fully integrated. Classes are taught by highly qualified instructors designed and supported by a supportive learning environment . Depending on your personal circumstances, funding is available, potentially covering the full cost.

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Are you looking to be a Category Manager who truly drives product ranges, rather than just going with the flow? Then take the next step. In a no-obligation consultation , you can find out what your entry could look like, what prior experience you bring to the table , and which learning path fits your daily routine. 

 

FAQ: Category Manager


What does a typical workday in Category Management look like?

 

The daily routine in Category Management is a mix of analysis, coordination, and execution. The focus is usually on the numbers first: revenue, margins, sales, inventory, or the results of ongoing campaigns. Based on this, you coordinate with purchasing, marketing, sales, or e-commerce to plan product ranges, pricing, promotions, or new product launches. 

 

Later in the day, you might prepare for supplier meetings, create presentations, optimize online categories or shelf placements, and implement operational measures. Regular evaluations ensure that decisions remain measurable and that the category is continuously developed.

 

What role do data and tools play in Category Management?

 

Data forms the foundation for almost every decision. Sales figures, shopping carts, customer segments, click paths, and conversion data show which products are performing well and where there is room for improvement. Category Managers use this information to adjust product ranges, manage pricing, and target promotions effectively. 

 

Is category management more analytical or creative?

 

Both are important. Analytical skills are crucial for identifying potential, managing budgets, and making informed decisions. At the same time, creativity is needed to structure product ranges attractively, present categories in a customer-oriented way, and develop new promotion or placement concepts.

 

Successful category managers combine a head for numbers with a feel for trends, target groups, and the shopping experience.

 

Is this profession also suitable for career changers from sales, marketing, or e-commerce?

 

Yes, absolutely. Category management is a classic next step for professionals from sales, marketing, key account management, or e-commerce. Anyone who has already worked with products, customers, campaigns, or online shops brings valuable practical experience to the table.

 

When complemented by structured skills in assortment management, purchasing logic, pricing strategy, and data analysis, the transition into a category management role is often very successful. velpTEC's further training is designed to specifically deepen and expand your existing experience.

Which soft skills are particularly important in category management?

In addition to a head for numbers, communication and coordination skills are central, as category managers are constantly working with various stakeholders. Negotiation skills, decisiveness, organizational talent, and the ability to prioritize help in managing multiple projects simultaneously. Equally important are a results-oriented mindset, a sense of responsibility for sales and margins, and the willingness to critically question and adjust decisions based on new data.